Support & help centre

Email: support@yo-ho-no.com

Hours: Monday–Friday, 08:00–18:00 UK time. Urgent live-transaction issues are prioritised.

For new mandates use our confidential enquiry form.

• Forgotten password: use "Forgot password" on the login page.
• Access is invitation-only — contact your deal lead if you have not received an invite.
• Change appearance and layout in Settings → Appearance & Layout.

• Documents unlock by access tier after your NDA is signed and approved.
• If a file you expect is missing, your tier may not include it — ask your deal lead.
• Lost or misdirected information: report immediately to dpo@yo-ho-no.com.

Share co-branded teaser links from the Partner Portal. Introductions and referrals are attributed automatically. Fee-split questions go to your partner manager.

Manage your profile, CV and alerts under Executive Profile. You can request deletion at any time.

To report a vulnerability, email support@yo-ho-no.com with "Security" in the subject. Please do not test against live client data.